Our policy
Kincaid's Old South Backyard BBQ Conditions and Terms of Agreement
RESERVATIONS
Reservations for 10-20 guests
A 10 day notice will be needed and any changes in number of guests would need to be reported 5 days before your event.
Reservations for 21-50 guests
Reservations need to be made at least 3 weeks in advance.
Reservations for 51-100 guests
Reservations need to be made 4 weeks in advance.
CANCELLATIONS
Cancellations for 10-20 guests
No Refunds can be made after you book your event.
Cancellations for 21-100 guests
If there is a cancellation 10 days before your event the "final 50% payment" (if its been paid by this time) will be refunded. We unfortunately will not refund your original 50% deposit.
If the event is cancelled within the 10 days before your event, KOSBB will not refund any money collected.
What we can do if there are any cancellations: We can reschedule your event to a different date that is agreeable to both parties. The price of the food is not guaranteed and there could be a slight cost increase to the customer.
PAYMENTS
Payment for 10-20 guests
Total balance will be due at the time of our contract signing.
Payment for 21-100 guests
For our larger catering events, Kincaid's Old South Backyard BBQ asks for a 50% deposit of the total balance at the time of our contract signing.
Final Payment (remaining 50% of balance)
Your final balance is due no later than 10 business days prior to your event's date.
This final payment will be the confirmation on your booking.
If this Final Payment is not made 10 business days prior to your event's date, Kincaid's Old South Backyard BBQ, reserves the right to cancel your booking and your 50% deposit will not be refunded.
PRICES
subject to change before any money is accepted. After 50% deposit is made the price is firm.
CUSTOMERS RESPONSIBILITIES
Lighting, electricity and seating arrangements are the responsibilities of the customer.
Our catering personals would be happy to assist you in your event setup, but our staff's main focus is on food and buffet line setup.
*Please allow us 1.5 hours to setup our buffet line and 1.5 hours to take down and clean up after our service*
SITE CLEANUP
Our catering staff will clean up our buffet and cooking area. This includes picking up cups, plates, etc. and emptying all trash into the nearest dumpster or trashcan. If clean-up is excessive on your part some additional cleaning charges will be made. We are not responsible for cleaning up the site before the start of your event.
SETUP AND DELIVERY
Kincaid's Old South Backyard BBQ will do everything to setup and deliver your BBQ at the agreed time. But we cannot be held responsible for delays or any problems caused by: traffic due to accidents, road conditions, unexpected vehicle breakdown, or unexpected weather.
Reservations for 10-20 guests
A 10 day notice will be needed and any changes in number of guests would need to be reported 5 days before your event.
Reservations for 21-50 guests
Reservations need to be made at least 3 weeks in advance.
Reservations for 51-100 guests
Reservations need to be made 4 weeks in advance.
CANCELLATIONS
Cancellations for 10-20 guests
No Refunds can be made after you book your event.
Cancellations for 21-100 guests
If there is a cancellation 10 days before your event the "final 50% payment" (if its been paid by this time) will be refunded. We unfortunately will not refund your original 50% deposit.
If the event is cancelled within the 10 days before your event, KOSBB will not refund any money collected.
What we can do if there are any cancellations: We can reschedule your event to a different date that is agreeable to both parties. The price of the food is not guaranteed and there could be a slight cost increase to the customer.
PAYMENTS
Payment for 10-20 guests
Total balance will be due at the time of our contract signing.
Payment for 21-100 guests
For our larger catering events, Kincaid's Old South Backyard BBQ asks for a 50% deposit of the total balance at the time of our contract signing.
Final Payment (remaining 50% of balance)
Your final balance is due no later than 10 business days prior to your event's date.
This final payment will be the confirmation on your booking.
If this Final Payment is not made 10 business days prior to your event's date, Kincaid's Old South Backyard BBQ, reserves the right to cancel your booking and your 50% deposit will not be refunded.
PRICES
subject to change before any money is accepted. After 50% deposit is made the price is firm.
CUSTOMERS RESPONSIBILITIES
Lighting, electricity and seating arrangements are the responsibilities of the customer.
Our catering personals would be happy to assist you in your event setup, but our staff's main focus is on food and buffet line setup.
*Please allow us 1.5 hours to setup our buffet line and 1.5 hours to take down and clean up after our service*
SITE CLEANUP
Our catering staff will clean up our buffet and cooking area. This includes picking up cups, plates, etc. and emptying all trash into the nearest dumpster or trashcan. If clean-up is excessive on your part some additional cleaning charges will be made. We are not responsible for cleaning up the site before the start of your event.
SETUP AND DELIVERY
Kincaid's Old South Backyard BBQ will do everything to setup and deliver your BBQ at the agreed time. But we cannot be held responsible for delays or any problems caused by: traffic due to accidents, road conditions, unexpected vehicle breakdown, or unexpected weather.
